Shipping & Delivery Policy
Last Updated: January 2025
Digital Products - Instant Delivery:
For digital products (AI prompts, documents, templates): Delivery is INSTANT via email immediately after successful payment. No physical shipping is involved.
Digital Product Delivery
All digital products including AI prompt packages, documents, and templates are delivered electronically:
- Delivery Method: Email to the address provided during purchase
- Delivery Time: Instant (within minutes of successful payment)
- Delivery Confirmation: You will receive a confirmation email with download links
- No Shipping Charges: Digital products have no shipping costs
Email Delivery:
After your payment is processed, you'll receive an email at the address you provided. If you don't see it in your inbox within 10 minutes:
Physical Product Shipping (If Applicable)
For any physical products (if applicable in the future):
International Shipping:
- Orders are shipped through registered international courier companies and/or International Speed Post only
- Customs duties and taxes (if applicable) are the responsibility of the buyer
- International delivery times vary by destination country
Domestic Shipping (India):
- Orders are shipped through registered domestic courier companies and/or Speed Post only
- Typical delivery time: 3-7 business days depending on location
Shipping Timeline
For physical products:
- Orders are shipped within 1-2 days or as per the delivery date agreed at the time of order confirmation
- Delivery of the shipment is subject to courier company/post office norms
- AcquireJobSkills is not liable for any delay in delivery by the courier company/postal authorities
- We guarantee to hand over the consignment to the courier company or postal authorities within 1-2 days from the date of the order and payment
Delivery Address
Important information about delivery addresses:
- Delivery of all orders will be to the address provided by the buyer during checkout
- Please ensure your shipping address is complete and accurate
- For digital products, delivery will be to the email address specified during registration/purchase
- We cannot be held responsible for delays or non-delivery due to incorrect address information
Tracking Your Order
For physical products:
- Once your order is shipped, you will receive a tracking number via email
- You can use this tracking number to monitor your shipment's progress
- For any tracking issues, contact our helpdesk
For digital products:
- Check your email for the delivery confirmation
- The email contains your download links and access instructions
- If you haven't received it, check spam/junk folders first
Service Delivery Confirmation
For digital services and products:
- Delivery of our services will be confirmed on your email ID as specified during registration
- You will have immediate access to download your purchased digital products
- Keep the confirmation email for your records
Delivery Issues
If you experience any issues with delivery:
- Digital Products: Contact us immediately if you haven't received your email within 10 minutes of payment
- Physical Products: Contact us if your tracking shows no movement for more than 3 business days
- Wrong/Damaged Items: Report within 1-2 days of receipt
Contact Our Helpdesk
For any issues related to shipping or delivery:
Important Notes
- AcquireJobSkills is not responsible for delays caused by courier companies or postal services
- Force majeure events (natural disasters, strikes, etc.) may affect delivery times
- For digital products, ensure your email provider doesn't block automated emails
- Keep your order confirmation and tracking details for reference
Contact Information
Legal Entity: AcquireJobSkills (JunoVortex Division)
Registered Address: Shop 16, No. 5, First Floor, JP Complex Medavakkam Main Road Madipakkam, Chennai 600091, Tamil Nadu, India
Operational Address: Shop 16, No. 5, First Floor, JP Complex Medavakkam Main Road Madipakkam, Chennai 600091, Tamil Nadu, India
Phone: +91 9791293485
Email: acquirejobskills@gmail.com